Below are frequently asked questions, you may find the answer for yourself
What are the 4Cs of diamonds? What do we offer.
The 4Cs refer to the four essential characteristics that determine a diamond’s quality and value: carat weight, cut, color, and clarity. At Ramart, we design jewellery using diamonds of VVS clarity.
What diamond shape should I choose?
Diamond shape is a matter of personal preference. Common shapes include round, princess, cushion, emerald, and oval. It’s important to try on different shapes and see which one appeals to you the most.
What is the difference between a certified diamond and a non-certified diamond?
A certified diamond has been evaluated by an independent gemological laboratory, which provides an official document detailing its quality characteristics. Non-certified diamonds lack this official grading, making it difficult to assess their quality accurately.
What is the best metal for diamond jewelry settings?
Popular metal options for diamond jewelry settings include platinum, white gold, yellow gold, and rose gold. Each metal has its unique appearance and characteristics, so choose the one that matches your style and preference.
How do I care for and clean my diamond jewelry?
Regularly clean your diamond jewelry using a mild detergent or specialized jewelry cleaner. Use a soft brush or cloth to gently remove dirt and grime. Avoid exposing your jewelry to harsh chemicals or wearing it during activities that may damage it.
Can I customize or personalize the diamond jewelry?
At Ramart we offer customization options, allowing you to create a unique piece of diamond jewelry. You can often choose the diamond shape, metal, setting style, and even incorporate personalized engravings.
What is the return or exchange policy for Ramart?
Even after 5 years, 10 years, or even more, if you decide to return or exchange your purchase, we offer a 100% buyback option at prevailing rates. With us, you won’t lose anything on the value of your diamonds or gold. Read more in our Return/Exchange Policy.
Are the diamonds conflict-free or ethically sourced?
Ethical jewelers strive to source their diamonds from reputable suppliers who follow strict guidelines to ensure they are conflict-free and ethically sourced. At Ramart, we source exquisite conflict-free diamonds in making our beautiful jewellery.
What is the difference between white gold, yellow gold, and platinum?
White gold is an alloy of gold and other white metals, giving it a silver or white appearance. Yellow gold is the natural color of gold. Platinum is a precious metal that is naturally white and more durable than gold. Each metal has its own distinct qualities and aesthetic appeal.
Can I see a diamond's certificate or grading report?
Reputable jewelers should provide a diamond certificate or
grading report from a recognized gemological laboratory. This document contains vital information about the diamond’s 4Cs and serves as proof of its quality and authenticity. At Ramart we provide EGL (European Gemological Laboratories) certification for your peace of mind.
How do I choose the right diamond size for an engagement ring?
The diamond size for an engagement ring depends on personal preference and budget. Consider factors such as finger size, style preference, and the desired balance between the diamond and the overall ring design.
What is the warranty or guarantee on the diamond jewelry bought from Ramart?
Our commitment to your satisfaction extends beyond the initial purchase. Even after 5 years, 10 years, or even more, if you decide to return or exchange your purchase, we offer a 100% buyback option at prevailing rates. Additionally, we provide complimentary services to maintain the beauty of your jewelry. Our customers enjoy free polishing, cleaning, and small diamond replacement (<0.4 pointers) in the unfortunate event of a fall or damage.
